Contact Us

Corporate Facilitation
& Training for:


Managing
Workplace Conflict,

Manager as Mediator,
Self Mediation,
Managing Differences

Personal Coaching for
Individuals & Public
Workshops, Seminars

 

The Relating Institute - Measurable Solutions for
Employee Retention and Interpersonal Conflict Resolution
“How to Build Better Relationships at Work and Home”

Why  Manage Conflict?

“Every solution starts with the awareness of a problem”.

   Most companies strategy for Conflict Management is symptomatic intervention, a costly solution. Provide your employees with pro-active core competencies for managing workplace conflict to recognize and resolve conflicts early, before they escalate into expensive grievances, lawsuits, and other formal disputes.

Conflict management is a key strategic function of every organization, so it should be an intentional, conscious one — not left to chance. The unnecessary costs and increased risks are too great to ignore any longer. See Business Case.

 
What is your company's strategy for managing conflict?
     Every organization has a conflict management strategy, but few know what it is.
It is imbedded in the organization's structure and culture, and the competencies of employees to resolve and prevent workplace conflicts. We'll show you how to find out. We can also analyze the conflict management strategy that is currently imbedded in your organization's culture
 

     Establish baseline measures of conflict in your organization. Make conservative estimates of the eight cost factors — it's not necessary to exaggerate the impact of conflict to produce eye-opening, and perhaps disturbing results. Comparison studies can be designed to assess different parts of your organization and/or an aggregate plus ROI calculation.

Contact us today to receive a free introductory consulting session on
Measuring the Financial Cost of Conflict in your Organization
and c
alculating Your Return on Investment (ROI)
for “Managing Workplace Conflict” Training

Copyright - 2005 - 2007 The Relating Institute

 

Some Content
Adapted by permission of Dana Mediation Institute, Inc.