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Corporate Facilitation
& Training for:

Managing
Workplace Conflict,

Manager as Mediator,
Self Mediation,
Managing Differences

Personal Coaching for
Individuals & Public
Workshops, Seminars

The Relating Institute - Measurable Solutions for
Employee Retention and Interpersonal Conflict Resolution
“How to Build Better Relationships at Work and Home”

Calculate Your Return on Investment (ROI)
for Conflict Management and Mediation Training

     Contact us today to receive a free introductory consulting session to measure the financial cost of a particular conflict in your organization. Make conservative estimates of the eight cost factors — it's not necessary to exaggerate the impact of conflict to produce eye-opening, and perhaps disturbing, results.

     Multiply your result by the number of similar conflicts that occur in your organization annually to estimate the yearly cost of preventable conflict in unbudgeted funds.

     Make a conservative estimate of the reduction of that annual cost that would be achieved by early resolution of workplace conflicts — we suggest 10% (although the actual reduction could be 50% or more).

     Compare that number (the reduction in cost of conflict) with the cost of training employees, managers, or key personnel to mediate workplace conflicts and prevent their escalation. (If you don't have our training price list, please request it.)

What would be your return on investment in training?

Most people determine their ROI to be at least 1000%
(i.e.cost savings are at least ten times the cost of training).

     Notice that the cost of litigation is not among the eight cost factors considered in the
on-line measure and benchmark. When a conflict is not resolved before attorneys become involved, the cost of conflict explodes by at least a factor of ten.

Contact us today to receive a free introductory consulting session on
Measuring the Financial Cost of Conflict in your Organization
and calculating Your Return on Investment (ROI)
for “Managing Workplace Conflict” Training

Copyright - 2005 - 2007 The Relating Institute

 

Some Content
Adapted by permission of Dana Mediation Institute, Inc.