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Corporate Facilitation
& Training for:

Managing
Workplace Conflict,

Manager as Mediator,
Self Mediation,
Managing Differences

Personal Coaching for
Individuals & Public
Workshops, Seminars

 

The Relating Institute - Measurable Solutions for
Employee Retention and Interpersonal Conflict Resolution
“How to Build Better Relationships at Work and Home”

 How much is Interpersonal Conflict costing your organization?
                                       How do you measure it?

Claim:

Proof:


Workplace conflict incurs a
high, but hidden, cost.
An expense item that is not in your budget
Its cost is hidden in your salary budget in the form of wasted time. It is hidden in your recruiting budget in the form of
unnecessary, preventable staff turnover.
It is hidden in the consequences of poor decisions that result
from a decision-making process
contaminated by power contests.
It is hidden in six additional factors
that can be measured.
 


That cost is demonstrable:
You can measure the financial cost of conflict in your organization in ten minutes.
We'll show you how.

Estimate the dollar-cost of a specific conflict in your organization with an automated on-line calculator. Use this formula to estimate your financial return-on-investment in
Managing Workplace Conflict training.
 


That Cost is Reducible :
The “Managing Workplace Conflict ” seminars
consistently resolve 80% of workplace conflicts in which they are applied.*
.

     We can establish baseline measures of conflict in your organization. It's not necessary to exaggerate the impact of conflict to produce eye-opening, and perhaps disturbing results. Make conservative estimates of the eight cost factors. Comparison studies can be designed to assess different parts of your organization and/or an aggregate plus ROI calculation.

Conflict management is a key strategic function of every organization, so it should be an intentional, conscious one — not left to chance. The unnecessary costs and increased risks are too great to ignore any longer.

What is your company's strategy for managing conflict?
     Every organization has a conflict management strategy, but few know what it is. It is imbedded in the organization's structure and culture, and the competencies of employees to resolve and prevent workplace conflicts. We'll show you how to find out. We can also analyze the conflict management strategy that is currently imbedded in your organization's culture.

Contact us today to receive a free introductory consulting session on
Measuring the Financial Cost of Conflict in your Organization
and calculating Your Return on Investment (ROI)
for “Managing Workplace Conflict” Training

Copyright - 2005 - 2007 The Relating Institute

 

Some Content
Adapted by permission of Dana Mediation Institute, Inc.